Services

service-promiseDr. Geek Services

Dr Geek provides professional, same-day, onsite computer repairs and services.
We are available 7 days a week from 8am-8pm for same day onsite & remote computer services.
We work on everything – PCs, Mac, laptops, printers, wireless network, servers and more!
We come to you at your home or business.

Some of our services include but is not limited to:

Computer Setup

Whether you’ve got a new computer, upgrading, or relocating we will make sure your setup correctly. Let us help you connect to the internet, install your programs like Internet security, Microsoft Office and other favourite software. We will make sure your transformation from your old computer to new computer is seamless.

Software Installation

Program installation can be tricky and setting it up to work with other software or hardware can be a daunting task. We can help you with the setups and migration of old database so there is no disruption with your work. In addition, we can also provide you with on-site training and advice.

Wireless Networking

Wireless Networking can be confusing sometimes. We can help you setup all your Wi-Fi devices so that you can share your printer, work documents, movies and music. Wi-Fi provides freedom around the home and reduces cabling around the office.

Online security

Internet is our greatest tool, however it’s important that we protect our system from harm. Our qualified technicians can install internet security software on your PC or Mac to guard you against malware, spyware, viruses. We will make sure we keep your families information secure from unwanted intrusions.

Email Setup

Email stands as a powerful communication tool and has become an integral part of our day to day lives. Our technicians can help you sign-up a free account and also setup easy one click access. We are capable of transferring email databases from different platforms and setup multiple email accounts using your favourite email software. We can also sync your mail/contacts and calendars across all your devices.

Virus, Malware and Spyware Removal

Have you got popups on the screen and received phones calls from people claiming to be someone they’re not? The chances are your system is infected and your personal details maybe compromised. Our technicians are all experts at removing virus and malwares. We can recommend the right antivirus to protect you and your family. Parental controls can also be setup to limit web access if required.

Backup Solutions

Sometimes it’s inevitable that hardware fails hence the importance of taking preventative action by backing up your data on a regular basis. Our technicians can setup unattended real time backups for your home or office. We can also help with cloud and other offsite backup solutions.

General Tune-Up

Computers are like cars, it requires a service once in a while. Generally we recommend a quick remote service every 6 months and an on-site service every 12 months. This can normally identify early hardware fail warnings. Preventions can then be made to avoid any data loss.

Apple Mac Repairs

YES we fix all things Apple. We have qualified Apple technicians that live and breathe Apple technology. Not only do we assess all mac problems and identify the best possible solution, but we can even arm you with some handy hints and shortcuts to save you time.

Mobile Device Setup

Smart phones and tablets are now common household devices. We can help you setup software and apps to maximise its potential. Having the right function on your devices means having entertainment, communication and information at your fingertips.

Data Recovery

When a device fails, all is not lost. Our in-house data recovery technicians will endeavour to recover as much data from your device as possible in the shortest amount of time. Call us and you will be surprised at how much we can recover.

Online Support

Our office also provides online assistance. For added convenience non-hardware related issues can be resolved off-site to minimise down time. Active internet on your end is required to perform such service.

Hardware Repair & Upgrade

A failed piece of hardware doesn’t mean the system is destined for the recyclers. In many instances a simple replacement part will bring it right back to life, or in some instances improve performance in your device. Our field technicians carry common parts with them and can swap the broken bits with minimal down time.

Senior Training

We offer one to one classes for seniors to teach: web browsing, email sending, word processing and photo organising. Our aim is to help you get the most out of your technology in order benefit from it. We can also provide help with tablets and smart phones.

Don’t worry this list isn’t a complete list of services. Please give us a call so we can better understand your needs.
What areas do we service?
We service all areas in Melbourne
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